Bell TV Retentions? - Page 10 - Canadian TV, Computing and Home Theatre Forums

dosborne · 2008-05-02, 07:17 AM

Nobody can say for sure. If you aren't ready to leave then the choice is harder. If you really are prepared to leave, then see what happens. Seems pretty low though compared to what others seem to get.

Personally, unless I was actually leaving, I wouldn't go this route. If I was actually leaving, no offer would be good enough.

haystack · 2008-05-02, 06:12 PM

Without the retention dept TV subscription is too expensive. I see an antenna in my future.

shepP · 2008-05-03, 07:29 AM

So they offered to sell you a 9242 for 150 and include a free month of HD? Did that include free install?

Throw in free install and that's the kind of offer I couldn't refuse!

Robertazimmerman · 2008-05-03, 02:24 PM

Ooops. I made a mistake! They offered me the 6141 with one month service, not the 9242.

Sorry!

R

barter · 2008-05-06, 06:40 AM

What's the best non-HD offer seen recently?

sctlenz · 2008-05-08, 01:20 PM

I currently have 1 9200 and 3 4100 with a contract expireing in a couple of months. Just got an email from bell that they would trade one of the 4100 for a new 9250 but I must pay for installation and sign a 1 yr deal. That was it for thier offer. I stated that Shaw now has a all in one package in my area that will save me over $100/m but they don't seem to care. Looks like my days with bell are limited.

kodi · 2008-05-08, 01:33 PM

Just wait closer to the actual date, if they do not give you a better deal then cancel and they still have 30 days to give you a deal.... I would find it hard to beleive that they will not come through. It is all about retentions these days.

guppy · 2008-05-08, 04:44 PM

I called Bell retentions today (been a customer for nearly 10 years) as I'm being constantly bombarded with offers from Rogers and StarChoice. We have Evu/phone/DSL/cell with Bell.

The chap was very helpful. I mentioned we are receiving all these "switch offers" and what could he do for us. I received:

2 year no charge rental of a 6141 receiver plus free install (no $100 payment)
40% off our current programming charges (7 packages + HD I think)

I'm happy with that. I've found the Bell service to be pretty reliable. My support for our DSL has been amazing . Only real complaint is that Formula 1 isn't in HD yet (but that's not Bell's fault

)

Robertazimmerman · 2008-05-09, 02:09 PM

>The chap was very helpful. I mentioned we are receiving all these "switch >offers" and what could he do for us. I received:
>
>2 year no charge rental of a 6141 receiver plus free install (no $100 payment)
>40% off our current programming charges (7 packages + HD I think)

I think I'll give it a go. Did you call their main number and then ask for the Retentions department?

R

guppy · 2008-05-09, 02:14 PM

I can go one better that that for ya. This was posted on a deals site forum:

Call 1-888-673-3788
Follow these options.

Step #1 -> Press #1 for English
Step #2 -> Enter 10 digit phone number
Step #3 -> Press #2 for all other options
Step #4 -> Press #3 to cancel subscription
Step #5 -> Press #4 to cancel subscription (again!)
Step #6 -> It's going to ask you to enter your PIN, you may not have one, so just randomly enter 4 digits
Step #7 -> PIN again .. randomly enter 4 digits
Step #8 -> 'Please hold while we transfer your call.'

That's it, you're in on retention line now!!!

Digital79 · 2008-05-10, 03:11 PM

40% off current programming for how long?

Robertazimmerman · 2008-05-10, 03:52 PM

Nice! Thank you! I'll give it a try and let you know how I make out.

>Call 1-888-673-3788
>Follow these options.
>
>Step #1 -> Press #1 for English
>Step #2 -> Enter 10 digit phone number
>Step #3 -> Press #2 for all other options
>Step #4 -> Press #3 to cancel subscription
>Step #5 -> Press #4 to cancel subscription (again!)
>Step #6 -> It's going to ask you to enter your PIN, you may not have one, so >just randomly enter 4 digits
>Step #7 -> PIN again .. randomly enter 4 digits
>Step #8 -> 'Please hold while we transfer your call.'
>
>That's it, you're in on retention line now!!!

guppy · 2008-05-10, 05:14 PM

Quote:

40% off current programming for how long?

12 months. Then call again..repeat..repeat

DrAkO · 2008-05-11, 10:21 AM

Quote:

Originally Posted by guppy

I can go one better that that for ya. This was posted on a deals site forum:

Call 1-888-673-3788
Follow these options.

Step #1 -> Press #1 for English
Step #2 -> Enter 10 digit phone number
Step #3 -> Press #2 for all other options
Step #4 -> Press #3 to cancel subscription
Step #5 -> Press #4 to cancel subscription (again!)
Step #6 -> It's going to ask you to enter your PIN, you may not have one, so just randomly enter 4 digits
Step #7 -> PIN again .. randomly enter 4 digits
Step #8 -> 'Please hold while we transfer your call.'

That's it, you're in on retention line now!!!

This number are good for french customers too ? Except you press 2 for french ??

Edmonton101 · 2008-05-12, 01:06 PM

I looked around a bit but never seen anything on this.

I got a card mailed me ( my name on it ) offering me a free Shaw HD-PVR ( maybe be a referbished one and was wondering if anyone got this and called bell to see if they would match this offer.

If someone did this.... did you get a 9200 or a 9242? new? referbished

Just wondering what people got to maybe try call them for a free HD-PVR from Bell

B

2008-05-02, 06:12 PM	#137
haystack Join Date: Jan 2006 Posts: 2,113	Without the retention dept TV subscription is too expensive. I see an antenna in my future. Last edited by haystack; 2008-05-02 at 07:43 PM.

2008-05-08, 01:20 PM	#141
sctlenz Join Date: Feb 2006 Posts: 49	Bell isn't offering me anything I currently have 1 9200 and 3 4100 with a contract expireing in a couple of months. Just got an email from bell that they would trade one of the 4100 for a new 9250 but I must pay for installation and sign a 1 yr deal. That was it for thier offer. I stated that Shaw now has a all in one package in my area that will save me over $100/m but they don't seem to care. Looks like my days with bell are limited.

2008-05-12, 01:06 PM	#150
Edmonton101 Join Date: Sep 2003 Posts: 146	Bell bartering? - I got a card from Shaw offering a free HDPVR I looked around a bit but never seen anything on this. I got a card mailed me ( my name on it ) offering me a free Shaw HD-PVR ( maybe be a referbished one and was wondering if anyone got this and called bell to see if they would match this offer. If someone did this.... did you get a 9200 or a 9242? new? referbished Just wondering what people got to maybe try call them for a free HD-PVR from Bell B

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2008-05-02, 07:17 AM	#136
dosborne Veteran Join Date: Feb 2007 Location: Ottawa, ON - Sharp Aquos 52" LCD - Bell 9200, 4x5900, 3x3100, E50 DVD-R, Harmony 880, Garmin C550 Posts: 2,814	Nobody can say for sure. If you aren't ready to leave then the choice is harder. If you really are prepared to leave, then see what happens. Seems pretty low though compared to what others seem to get. Personally, unless I was actually leaving, I wouldn't go this route. If I was actually leaving, no offer would be good enough.

2008-05-03, 07:29 AM	#138
shepP Join Date: Sep 2005 Posts: 27	So they offered to sell you a 9242 for 150 and include a free month of HD? Did that include free install? Throw in free install and that's the kind of offer I couldn't refuse!

2008-05-03, 02:24 PM	#139
Robertazimmerman Join Date: May 2005 Posts: 37	Ooops. I made a mistake! They offered me the 6141 with one month service, not the 9242. Sorry! R

2008-05-06, 06:40 AM	#140
barter Join Date: Sep 2005 Posts: 1,302	What's the best non-HD offer seen recently?

2008-05-08, 01:33 PM	#142
kodi Join Date: May 2008 Posts: 5	Just wait closer to the actual date, if they do not give you a better deal then cancel and they still have 30 days to give you a deal.... I would find it hard to beleive that they will not come through. It is all about retentions these days.

2008-05-08, 04:44 PM	#143
guppy Join Date: Oct 2004 Posts: 29	I called Bell retentions today (been a customer for nearly 10 years) as I'm being constantly bombarded with offers from Rogers and StarChoice. We have Evu/phone/DSL/cell with Bell. The chap was very helpful. I mentioned we are receiving all these "switch offers" and what could he do for us. I received: 2 year no charge rental of a 6141 receiver plus free install (no $100 payment) 40% off our current programming charges (7 packages + HD I think) I'm happy with that. I've found the Bell service to be pretty reliable. My support for our DSL has been amazing . Only real complaint is that Formula 1 isn't in HD yet (but that's not Bell's fault )

2008-05-09, 02:09 PM	#144
Robertazimmerman Join Date: May 2005 Posts: 37	>The chap was very helpful. I mentioned we are receiving all these "switch >offers" and what could he do for us. I received: > >2 year no charge rental of a 6141 receiver plus free install (no $100 payment) >40% off our current programming charges (7 packages + HD I think) I think I'll give it a go. Did you call their main number and then ask for the Retentions department? R

2008-05-09, 02:14 PM	#145
guppy Join Date: Oct 2004 Posts: 29	I can go one better that that for ya. This was posted on a deals site forum: Call 1-888-673-3788 Follow these options. Step #1 -> Press #1 for English Step #2 -> Enter 10 digit phone number Step #3 -> Press #2 for all other options Step #4 -> Press #3 to cancel subscription Step #5 -> Press #4 to cancel subscription (again!) Step #6 -> It's going to ask you to enter your PIN, you may not have one, so just randomly enter 4 digits Step #7 -> PIN again .. randomly enter 4 digits Step #8 -> 'Please hold while we transfer your call.' That's it, you're in on retention line now!!!

2008-05-10, 03:11 PM	#146
Digital79 Join Date: Nov 2002 Posts: 602	40% off current programming for how long?

2008-05-10, 03:52 PM	#147
Robertazimmerman Join Date: May 2005 Posts: 37	Nice! Thank you! I'll give it a try and let you know how I make out. >Call 1-888-673-3788 >Follow these options. > >Step #1 -> Press #1 for English >Step #2 -> Enter 10 digit phone number >Step #3 -> Press #2 for all other options >Step #4 -> Press #3 to cancel subscription >Step #5 -> Press #4 to cancel subscription (again!) >Step #6 -> It's going to ask you to enter your PIN, you may not have one, so >just randomly enter 4 digits >Step #7 -> PIN again .. randomly enter 4 digits >Step #8 -> 'Please hold while we transfer your call.' > >That's it, you're in on retention line now!!!