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Old 2011-01-24, 06:59 PM   #1
torontod
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Default Bell Fibe TV and SlingPlayer Mobile

I recently just got Fibe TV installed and I am also using Slingbox for the first time.

I have uncovered an issue that I think is specific to Fibe TV so I logged it here.

I have been able to get the Slingbox to control the Fibe TV box using Motorola 1216. The Sling Player for Windows connects properly and I get the Fibe TV guide through Zip2It etc.

When I setup my iPad/iPhone (it bothers me that I have to buy the app twice BTW) I noticed that the program guide doesn't load. As soon as I go to the Sling version of the guide, I get a popup message that says "EPG No Data - No data is available for selected time.

When I switch to other providers in the Slingbox Setup (ie to Rogers), the guide loads fine in the iPad app so I know its not a fundamental issue with the iPad app.

One thing I noticed and I don't know if this is the problem but during the Slingbox setup, you have a step where you can review the channel lineup when you select the provider. The channels are correct (for Fibe TV) but I noticed that some channels are duplicated (523, 528, 530 etc). I wonder if this is causing a problem when the channel lineup is sent to the to iPad mobile app.

The guide for Slingbox comes from Zap2It. I went directly to the Zap2It website and I don't see the duplicate channels for their Bell Fibe TV lineup. This might actually be an issue with Zap2It's data but the SlingPlayer app should be able to handle this issue more graciously if it is related to the duplicate channel issue.

I logged this issue with Slingbox support but I was curious if anyone else has noticed this? I haven't been able to find any other references to this.
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Old 2011-02-27, 09:10 PM   #2
torontod
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Default Issue has been resolved

I'm not sure when this was fixed but the guide does appear to be working now on both the iPhone and iPad app.
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