Shaw Direct HDPVR 630 Owners Discussion thread for owners ONLY! - Page 102 - Canadian TV, Computing and Home Theatre Forums

cyberham · 2012-04-26, 01:53 PM

If all these failures of the 630 are accurate, then the 630 is unprecedented in modern electronics for its poor quality. For products of normal quality, extended warranties are not necessary. This is why the stores push them so hard: they are generally pure profit.

Kartan · 2012-04-28, 10:32 AM

You guys realize that the multiple receiver fee is purely for having more than one unit on your account right? The fee is not for extended warranty, however, Shaw provides a limited warranty on all units on the account if that account has the fee or is on an account that has the fee included.

GaryE · 2012-04-28, 10:56 AM

So I only have one receiver and get charged a $2.49/month fee. Why? I thought it was an extended warranty after I started developing problems with my old 530. Had to switch that thing out about 4 times before getting the 630. This fee started showing up after about the 2nd exchange.

gzink · 2012-04-28, 12:44 PM

I will look it up again but pretty sure part of the fee description is a 'lifetime warranty' on all receivers. Has been beneficial to me.

cyberham · 2012-04-28, 01:39 PM

Quote:

Originally Posted by GaryE

So I only have one receiver and get charged a $2.49/month fee...This fee started showing up after about the 2nd exchange.

The multi-receiver fee is about $5.99/month, I believe. Read Post #1513. If it is truly an incorrectly charged multi-receiver fee, you should get a refund of all those multi-receiver fees paid, plus a month of free service to apologize for the mistake. This is what they did for me.

meandher57 · 2012-05-10, 02:26 PM

Any chance the extra fee on your bill is the 1.5 percent Local Program Fund? Just asking...

gzink · 2012-05-10, 03:51 PM

There is a single receiver warranty fee.
As I understand it.

TheHans · 2012-05-10, 06:11 PM

I've also heard that there is a single warranty fee. My theory would be that when you had to get replacements, they kind of back-dated the warranty and began charging you. I'm thinking it's this as I've heard of this in the past on a forum here somewhere. Specifically that you can back-date the warranty if you need a replacement, but aren't under warranty at that time. I'm presuming this would only be the case for people without multiple receivers, as in that case you have no choice but to pay the multi-receiver charge that gives you a warranty automatically.

sgldda · 2012-05-10, 07:14 PM

Just to break this depressing thread up a bit I thought I'd drop in with my huge disappointment with PVRs in general. Why don't these sophisticated units have PiP capability?! With 2 SAT rcvrs and an HDD to source from, it seems rather sad they can't display more than a single video frame at a time.

Duh!

mellaby · 2012-05-10, 10:17 PM

The Hans, I have the single receiver fee(2.49 per month). It's worth every cent ( I have a 630 PVR which has been replaced twice).

ScaryBob · 2012-05-11, 08:27 AM

Quote:

Why don't these sophisticated units have PiP capability?!

The Bell 9200 does. It was discontinued about 2 years ago. The majority of current BDU PVRs appear to be designed to cut costs, not provide features. That includes the HDPVR 630.

TheHans · 2012-05-11, 03:24 PM

Quote:

Originally Posted by mellaby

The Hans, I have the single receiver fee(2.49 per month). It's worth every cent ( I have a 630 PVR which has been replaced twice).

Mellaby, I couldn't agree more! We have multiple receivers, so we get charged anyway. But even if we didn't, after all the replacements we've had I think it would be foolish not to pay this charge. It's a shame that the 630s act up so much that you need the warranty, but it's my "deal with the devil" because I love the 630 despite its quirks.

d_source · 2012-05-12, 08:26 AM

I've had 4 rcvrs for a couple almost 3yrs and have been paying the 5.99 fee and have never had to exchange any of my 200/500 and now 600 series rcvrs. So for me it's been a waste. I understand why they do it (to protect their own interests) but by the time i'll need to use warranty, i'll already have paid off a new unit.

I love my 630s as well. WAY more user friendly that the new Rogers PVR. That thing is a piece of garbage compared to the 630. does less, just has more capacity. People complain that the 630 only came with 320GB storage when it came out. Well the Rogers box only came out with 500GB when it came out 2 yrs later. Again, thankful i'm with Shaw vs Robbers.

mellaby · 2012-05-12, 02:24 PM

Quote:

Originally Posted by TheHans

Mellaby, I couldn't agree more! We have multiple receivers, so we get charged anyway. But even if we didn't, after all the replacements we've had I think it would be foolish not to pay this charge. It's a shame that the 630s act up so much that you need the warranty, but it's my "deal with the devil" because I love the 630 despite its quirks.

Ya, I just can't watch TV without a PVR (even with it's quirks).

itpro007ca · 2012-05-18, 07:39 PM

I started with Shaw Direct(then Star Choice)back in 2002,went from the dsr401,to 2 dsr505s(only minor problems: had to swap out a corrupt 401[no signal]one time,1st 505-went through 3,1st wouldn't take new guide,then the 2nd had a problem,but the 3rd has been great for yrs!)and now a pvr630.

So far,after just over a week,no problems.

The only minor issue is that I've had to force 480i override in the 630's menu,as the video kept getting compressed horizontally on SD channels,and then bumping my Sony Bravia KDL46SL140 into 'widescreen full' mode,which forced 480i ota to go widescreen.

Other than that,I like it so far.

2012-04-28, 10:56 AM	#1518
GaryE Join Date: Nov 2003 Location: OTTAWA Posts: 1,422	So I only have one receiver and get charged a $2.49/month fee. Why? I thought it was an extended warranty after I started developing problems with my old 530. Had to switch that thing out about 4 times before getting the 630. This fee started showing up after about the 2nd exchange. __________________ ~Gary Shaw Direct 630 HD/PVR \| WD My Book AV eHDD \| Sharp Aquos 46" 120Hz LCD TV \| Watch me LIVE!

2012-05-10, 07:14 PM	#1524
sgldda Rookie Join Date: Jan 2008 Posts: 6	Something different Just to break this depressing thread up a bit I thought I'd drop in with my huge disappointment with PVRs in general. Why don't these sophisticated units have PiP capability?! With 2 SAT rcvrs and an HDD to source from, it seems rather sad they can't display more than a single video frame at a time. Duh!

2012-05-18, 07:39 PM	#1530
itpro007ca Join Date: Mar 2007 Location: Hastings,ON,Canada Posts: 103	Recent pvr630 purchase -working good I started with Shaw Direct(then Star Choice)back in 2002,went from the dsr401,to 2 dsr505s(only minor problems: had to swap out a corrupt 401[no signal]one time,1st 505-went through 3,1st wouldn't take new guide,then the 2nd had a problem,but the 3rd has been great for yrs!)and now a pvr630. So far,after just over a week,no problems. The only minor issue is that I've had to force 480i override in the 630's menu,as the video kept getting compressed horizontally on SD channels,and then bumping my Sony Bravia KDL46SL140 into 'widescreen full' mode,which forced 480i ota to go widescreen. Other than that,I like it so far.

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2012-04-26, 01:53 PM	#1516
cyberham Join Date: Oct 2010 Posts: 422	If all these failures of the 630 are accurate, then the 630 is unprecedented in modern electronics for its poor quality. For products of normal quality, extended warranties are not necessary. This is why the stores push them so hard: they are generally pure profit.

2012-04-28, 10:32 AM	#1517
Kartan Join Date: Aug 2010 Posts: 75	You guys realize that the multiple receiver fee is purely for having more than one unit on your account right? The fee is not for extended warranty, however, Shaw provides a limited warranty on all units on the account if that account has the fee or is on an account that has the fee included.

2012-04-28, 12:44 PM	#1519
gzink Join Date: Mar 2010 Posts: 907	I will look it up again but pretty sure part of the fee description is a 'lifetime warranty' on all receivers. Has been beneficial to me.

2012-05-10, 02:26 PM	#1521
meandher57 Join Date: Sep 2010 Location: Kingston, Ontario Posts: 118	Any chance the extra fee on your bill is the 1.5 percent Local Program Fund? Just asking...

2012-05-10, 03:51 PM	#1522
gzink Join Date: Mar 2010 Posts: 907	There is a single receiver warranty fee. As I understand it.

2012-05-10, 06:11 PM	#1523
TheHans Join Date: Feb 2006 Location: The Okanagan, B.C. Posts: 373	I've also heard that there is a single warranty fee. My theory would be that when you had to get replacements, they kind of back-dated the warranty and began charging you. I'm thinking it's this as I've heard of this in the past on a forum here somewhere. Specifically that you can back-date the warranty if you need a replacement, but aren't under warranty at that time. I'm presuming this would only be the case for people without multiple receivers, as in that case you have no choice but to pay the multi-receiver charge that gives you a warranty automatically.

2012-05-10, 10:17 PM	#1525
mellaby Join Date: Dec 2001 Location: Calgary/Mesa Posts: 279	The Hans, I have the single receiver fee(2.49 per month). It's worth every cent ( I have a 630 PVR which has been replaced twice).

2012-05-12, 08:26 AM	#1528
d_source Join Date: Jan 2010 Posts: 466	I've had 4 rcvrs for a couple almost 3yrs and have been paying the 5.99 fee and have never had to exchange any of my 200/500 and now 600 series rcvrs. So for me it's been a waste. I understand why they do it (to protect their own interests) but by the time i'll need to use warranty, i'll already have paid off a new unit. I love my 630s as well. WAY more user friendly that the new Rogers PVR. That thing is a piece of garbage compared to the 630. does less, just has more capacity. People complain that the 630 only came with 320GB storage when it came out. Well the Rogers box only came out with 500GB when it came out 2 yrs later. Again, thankful i'm with Shaw vs Robbers.