Well looks like Telus just lost a new customer. (Internet only.)
I had talked with a rep a couple months ago and was made an additional offer to the 3 months @ $45 for new customers. I asked the rep to call me back the next morning as I simply wanted to think about it. Kinda being "set in my ways" with Shaw. ("The devil you know" and all that...) Well, he never called back...and I would have accepted...Fail 1!
So, today I call again inquiring about the 50 down plan (same as last time) asking the rep what they would offer, even if just that same earlier offer. Apparently not. My question is, why? I was told today it was never on the table...so...why was it offered the first time? Why do I see people saying they got the same or similar offers online? Fail 2!
I don't think the offer was unreasonable, and probably why it was offered earlier. The offer was for an additional 3 months @ $45/month. I should have jumped on it right then and there....and again, would have accepted, had he called back as he said he would the next day...
So here I sit, frustrated and annoyed. I would have loved to give them a go seeing I believe my gaming issues may be Shaw related, but wanted to confirm/disprove my theory. (And that is all it is, a theory. Based on: )
I've been getting weird lag issues when playing TF2, were a friend of mine from New Zealand says he never sees it, with 3x my ping. Others, though closer yet still on the opposite side of the continent from the sever (being on the west coast as am I) have said the same. So I was hoping a move to Telus may just fix it, but possibly not. Was worth the shot at least.
I guess my business isn't worth an additional 3 month introductory offer, this time, nor a call back, the first time. (Seriously, I'd have booked an installation date had it been on the table today, but nope.)
But yeah, sorry for the longish post/rant but as stated, I'm kind of annoyed. Apparently Telus' left hand doesn't know what the right hand is doing. (Rather, offering.)