Youtube Slow? - Page 2 - Canadian TV, Computing and Home Theatre Forums

jmorgan · 2012-04-07, 11:33 AM

HD videos seem to be playing fine this morning. I haven't changed anything in my setup. Anyone else notice an improvement?

Techman224 · 2012-04-09, 09:19 PM

Nope, still slow here. I hate all this lagging.

jmorgan · 2012-04-09, 11:10 PM

Yeah, I spoke too soon. It's terrible again tonight.

Here are my results from the Speed Test:

no123one · 2012-04-10, 09:11 PM

It's funny, I was at a friend's place, they only have the regular MTS modem (no TV) and max out around 7Mbps (vs my 32Mbps) and yet her youtube works fine... no lag at all.

no123one · 2012-04-11, 02:54 PM

I just tried the youtube speedtest today and was averaging about 15 Kbps for most of it. I hope this continues.

jmorgan · 2012-04-12, 10:08 AM

Here's a response from MTS tech support:

Quote:

Hello,

the issue appears to be everywhere, we have looked into this and its
oddly random. But appears to be solely related to youtube, similar
issues have happened in the past and have been resolved.
Unfortunately we cannot assist with this, please be aware that we are
also experiencing this issue with users within the company on other
ISPs and our own.

Regards, MTS Support

plum · 2012-04-15, 03:08 PM

What a relief! The past few weeks I was having the exact same issues with youtube as the original poster, with the original poster's exact same internet plan. (As well as Firefox.) You Tube videos would start, play for 5-10 seconds then freeze up. Drove me CRAZY. Asked a tech person at a Future Shop on Thursday about it, and he said it was a common complaint with MTS users with my set-up, and that resetting the modem usually fixes it. So that's what I did.

The only thing was, I couldn't remember what it meant to reset, exactly. Just unplugging the modem for a few minutes, or actually pressing the reset button on the modem first, then unplugging it. So I did both. After I did, You Tube started working again flawlessly, as if by magic. With one caveat. Now I get ads with You Tube. I run Firefox, and I'm unable to get the Ad Block Plus feature to block them, no matter what Ad Block settings I select. It's not such a big deal, as I'll take a brief ad over the videos pausing every ten seconds. I did also notice a recent Adobe Flash update (Macbook Pro) and maybe that had something to do with helping to fix You Tube, as well. I'm generally clueless about computer things, though, so I apologize in advance if Adobe has nothing to do with You Tube.

**Oh, another thing I noticed is that the problem slowly seemed to creep up once I moved up to the Lighting plan. (Which was about a month ago.) Never had a problem with You Tube with the slower plan. It also didn't matter what other devices I had running at the same time. I tested You Tube with all my other devices turned off, with only my Macbook Pro running, and I still had issues. However, after the reset, so far so good. I also tend to empty my Firefox cache every other day, as well. I'll report back if I start having problems again.

CastleRockDays · 2012-04-16, 02:20 AM

Yeah I'm also having issues with YouTube being slow, picture freezing, and sound cutting out too

I'm using Firefox on Telus.

Mozza · 2012-04-17, 09:34 AM

As was mentioned earlier, this is an issue with the way Youtube is managing their ads. It is showing up on several providers / browsers.

2012-04-16, 02:20 AM	#23
CastleRockDays Join Date: Dec 2009 Location: Vancouver Posts: 497	Yeah I'm also having issues with YouTube being slow, picture freezing, and sound cutting out too I'm using Firefox on Telus. __________________ --Castle

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2012-04-07, 11:33 AM	#16
jmorgan Join Date: Jan 2006 Location: Winnipeg Posts: 33	HD videos seem to be playing fine this morning. I haven't changed anything in my setup. Anyone else notice an improvement?

2012-04-09, 09:19 PM	#17
Techman224 Join Date: Dec 2009 Location: Winnipeg Posts: 56	Nope, still slow here. I hate all this lagging.

2012-04-09, 11:10 PM	#18
jmorgan Join Date: Jan 2006 Location: Winnipeg Posts: 33	Yeah, I spoke too soon. It's terrible again tonight. Here are my results from the Speed Test:

2012-04-10, 09:11 PM	#19
no123one Join Date: Sep 2009 Posts: 53	It's funny, I was at a friend's place, they only have the regular MTS modem (no TV) and max out around 7Mbps (vs my 32Mbps) and yet her youtube works fine... no lag at all.

2012-04-11, 02:54 PM	#20
no123one Join Date: Sep 2009 Posts: 53	I just tried the youtube speedtest today and was averaging about 15 Kbps for most of it. I hope this continues.

2012-04-15, 03:08 PM	#22
plum Join Date: Sep 2006 Location: Winnipeg Posts: 35	What a relief! The past few weeks I was having the exact same issues with youtube as the original poster, with the original poster's exact same internet plan. (As well as Firefox.) You Tube videos would start, play for 5-10 seconds then freeze up. Drove me CRAZY. Asked a tech person at a Future Shop on Thursday about it, and he said it was a common complaint with MTS users with my set-up, and that resetting the modem usually fixes it. So that's what I did. The only thing was, I couldn't remember what it meant to reset, exactly. Just unplugging the modem for a few minutes, or actually pressing the reset button on the modem first, then unplugging it. So I did both. After I did, You Tube started working again flawlessly, as if by magic. With one caveat. Now I get ads with You Tube. I run Firefox, and I'm unable to get the Ad Block Plus feature to block them, no matter what Ad Block settings I select. It's not such a big deal, as I'll take a brief ad over the videos pausing every ten seconds. I did also notice a recent Adobe Flash update (Macbook Pro) and maybe that had something to do with helping to fix You Tube, as well. I'm generally clueless about computer things, though, so I apologize in advance if Adobe has nothing to do with You Tube. **Oh, another thing I noticed is that the problem slowly seemed to creep up once I moved up to the Lighting plan. (Which was about a month ago.) Never had a problem with You Tube with the slower plan. It also didn't matter what other devices I had running at the same time. I tested You Tube with all my other devices turned off, with only my Macbook Pro running, and I still had issues. However, after the reset, so far so good. I also tend to empty my Firefox cache every other day, as well. I'll report back if I start having problems again.

2012-04-17, 09:34 AM	#24
Mozza Join Date: Mar 2007 Location: Winnipeg, MB Posts: 997	As was mentioned earlier, this is an issue with the way Youtube is managing their ads. It is showing up on several providers / browsers.