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Old 2007-10-11, 11:35 AM   #1
sepandee
 
Join Date: Jun 2007
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Default Switching from Bell to Rogers phone today

So today will be the day I switch from Bell, with which I pay $55/month for some reason and all I get is unlimited local calls...

(and I just got interrupted by a phone call from Primus. They knew my name and knew that I collected Air Miles ... argh, so annoying).

to Rogers home phone ... no wait, rogers home phone is POTS and the more expensive one, correct? I'll be switching to Cable Telephony, think the name Rogers gives it is Rogers Internet Phone Service. I get unlimited local calls + 6 features for $19.99 + everything else =~ $26.00. I was thinking of going with broadband telephony for a while, because of the price and the features, but I hear the quality is unreliable.

The downside with cable telephony (and broadband as well) is that now I won't have any use for my fax, and when I want to receive or send a fax from now on, i'll have to find another way of doing it. I don't use the fax that often (maybe send 20 pages a year and receive 5), but this is actually the only reason that has held me back in making a decision, and still making me hesitate to call Rogers. Big bummer.

On the plus side, I'll be saving $30 a month and getting 6 extra features. Had Bell called me and told me they had something called Home Phone Choice which is exactly like my current Bell plan but with a long distance plan for the price of $36, I would've considered it. But screw them, those thieves.
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Old 2007-10-11, 12:01 PM   #2
Q
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you sure the $19.99 isn't just promotional for a limited time?
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Old 2007-10-11, 12:16 PM   #3
sepandee
 
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Why is there not a 'quote' button?

Yes, I'm sure. Check for yourself: Rogers

I have to make a correction. Bell's Home Phone Choice of $34.95 does NOT include a long distance plan. It's just unlimited local calls.
Every time I go to that website and try to search for a $45 plan with only 2 features and I don't find one (which is how much I'm paying right now), I get pissed. I wish I could call them and tell them to cough up all the money they've stolen from me.
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Old 2007-10-11, 12:24 PM   #4
hugh
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You are wrong.

That Rogers service is their Broadband (VOIP) service and NOT their cable telephony offering. The cable telephony offering is far more expensive.

Finally no one has stolen anything from you and your reference to Bell as thieves is libelous. If you don't like Bell's (or any other service providers) service, then you are welcome to criticize them in an intelligent and objective manner but don't come on the site spouting off on how they are thieves and you have been robbed. Its inflammatory and not truthful and in future will be considered trolling.
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Old 2007-10-11, 12:39 PM   #5
wprager
 
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I love the asterisk note in that Rogers link. It says

*Accounts will be charged applicable taxes and a monthly System Access Fee of $4.95.

There is a hyperlink in "System Access Fee" wrhich leads to a FAQ entry that states:

The one-time activation fee is charged to help cover the costs associated with the ongoing operation, maintenance and upgrading of the Rogers network. The fee is not required by nor collected for the federal government or any of its agencies. The fee is billed in advance each month, and will appear twice on your first invoice. One is for the month in advance and the second is a prorated fee from your activation date to the end of your first billing period.

Basically it just sounds like a wrong link (even though "System Access Fee" is what the FAQ entry calls it). However, even within that description, it calls it a "one-time activation fee" that is "billed in advance each month".

Now I am as confused as their CSRs.

P.S. There is a quote check-box but you have to click it, then click "Go Advanced".
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Old 2007-10-11, 02:21 PM   #6
sepandee
 
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I'm pretty sure made a reply to Hugh saying that his calls for objectivity are facetious, since it's my own personal experience and I'm not making a universal claim. Was it removed?

And I also wrote about how I've been paying $55 a month for the past 5 years with BELL for a basic plan (unlimited local calls, call waiting and call display), and this might've been the right price 5 years ago, but I doubt it was in the past 2 years, especially after Bell introduced Home Phone Choice for $34.95 which includes 5 calling features and unlimited local calls. The difference that I've paid for this basic plan is why I feel that Bell has taken away money that should not be theirs. If BELL was a decent company, they would've notified me of their new plans and the cheaper rates.

Now if that's such a crazy claim, please remove my post.
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