Sony TV Rebooting With VIP 2262 PVR And HDMI - Canadian TV, Computing and Home Theatre Forums

scooter62 · 2012-06-19, 10:50 AM

Have had Fibe TV service for about 1.5 months now; really enjoying the service and no real complaints except this problem which I didn't seem to have at the beginning...started slowly...but seems to be happening more frequently now and and can be a real pain.

Have the VIP 2262 PVR connected to my Sony Z series LCD TV via HDMI cable; will be watching TV and the TV will reboot...and this will often go into a loop doing this.

Only thing I have found that sometimes fixes it is to do a reset on the PVR using the selection in the menu.

Have tried putting the PVR and TV on in different order; doesn't seem to make a difference.

Based on my reading on this forum, I understand that this is probably an HDMI incompatability between the PVR and the TV.

I believe the firmware on my tv is up to date; I had updated it several months ago to the one found on the Sony site; checking recently it still seems to be the current one.

Of course have never seen this issue on my PS3 which is also connected via HDMI. Gonna try swapping the cables to see if it makes any difference; maybe the HDMI cable has gone bad ? I doubt it !

Is my only solution to go to Compenent cables ? Will this make the picture I am seeing inferior ? I believe HDMI is digital and Component is analog.

I would not miss the audio coming via HDMI as I don't use it as I have an optical cable going from the PVR to my Denon...no hdmi capability on the Denon

Thanks.
Scooter62

nitra · 2012-06-19, 11:06 AM

Component shouldn't be considered inferior to HDMI first and foremost.
HDMI is a very complex protocol, sometimes random things like this happen.

scooter62 · 2012-06-19, 11:08 AM

Nitra:

Thanks for the response !
Was kind of thinking this on both accounts ;-)

Scooter62

Dr.Dave · 2012-06-19, 11:35 AM

When you say the TV reboots, do you mean the TV powers off and on, or are you talking about the PVR rebooting? Are you using the remote when this happens?

HDMI devices can control each other through CEC, so be sure any features like Bravia Sync are turned off.

scooter62 · 2012-06-19, 12:00 PM

Hey Dr. Dave...

The PVR stays on; it is as if someone turns off the tv and then back on, so it is the tv that is cycling.
No, not using the remote at the time it does it.

Thanks.

rainey · 2012-06-19, 12:12 PM

Funny, this happens to my Sony Bravia KDL series TV. I have had it for a year and it usually happens every 2 months. I do not have Fibe; I have videotron. I believe it is the TV cycling on and off. I spoke to Sony and they said they have no clue.

scooter62 · 2012-08-08, 11:37 AM

Reported this issue previously while using HDMI; switched to component and the problem continues to happen.

It is the TV rebooting, and the PVR stays on.
TV has latest firmware i believe as I downloaded it from the Sony site
and applied it some time ago.

It will work fine for a while and then all of a sudden the TV will start rebooting; once it starts, it seems to continue until turned off and left overnight. Starting it the next day; will run for a while and then it will start again.

1. Is this likely a problem with the VIP2262 or the Sony TV ?

Odd that I did not have this for the 1st week or two, and then it started happening.

2. Is it worth trying switching my two boxes to see if it does it ?
i.e. place the PVR downstairs and try the non pvr STB on the Sony TV
to see if it still reboots.

Thanks.
Scooter62

Dr.Dave · 2012-08-08, 01:43 PM

If you've disconnected the HDMI from the VIP2262, I can't see any way that that it could cause your TV to reboot over component cables. HDMI is a 2-way digital protocol which has commands to control other devices. Component is just an analog video signal and there's no way for the VIP2262 to control the TV.

It sounds like your TV is at fault. You could try switching the PVR and STB, but I can't see it making any difference.

smlunatick · 2012-08-08, 02:24 PM

I had to dump HDMI connection for my PVR. It was rebooting a few time daily! Component is stable, for now.

scooter62 · 2012-08-09, 11:20 AM

Dr. Dave, Smlunatick:

Thanks for your input !
Will test swapping the STB's next....if it doesn't fix it....it must be the tv and would look into that as I believe it is still under (extended) warranty

Thanks.
Scooter62

scooter62 · 2012-08-14, 11:00 AM

Swapped the PVR and STB; same problem

Tv reboots

Either something wrong with the TV or the TV does not like those Motorola boxes

Confirmed tv is still under (extended) warranty; I guess it is time to call the TV people

Wondered about calling Bell about it....but figure they will just tell me it is the tv

Scooter62

2012-06-19, 10:50 AM	#1
scooter62 Join Date: Nov 2005 Posts: 115	Sony TV Rebooting With VIP 2262 PVR And HDMI Have had Fibe TV service for about 1.5 months now; really enjoying the service and no real complaints except this problem which I didn't seem to have at the beginning...started slowly...but seems to be happening more frequently now and and can be a real pain. Have the VIP 2262 PVR connected to my Sony Z series LCD TV via HDMI cable; will be watching TV and the TV will reboot...and this will often go into a loop doing this. Only thing I have found that sometimes fixes it is to do a reset on the PVR using the selection in the menu. Have tried putting the PVR and TV on in different order; doesn't seem to make a difference. Based on my reading on this forum, I understand that this is probably an HDMI incompatability between the PVR and the TV. I believe the firmware on my tv is up to date; I had updated it several months ago to the one found on the Sony site; checking recently it still seems to be the current one. Of course have never seen this issue on my PS3 which is also connected via HDMI. Gonna try swapping the cables to see if it makes any difference; maybe the HDMI cable has gone bad ? I doubt it ! Is my only solution to go to Compenent cables ? Will this make the picture I am seeing inferior ? I believe HDMI is digital and Component is analog. I would not miss the audio coming via HDMI as I don't use it as I have an optical cable going from the PVR to my Denon...no hdmi capability on the Denon Thanks. Scooter62

2012-08-08, 11:37 AM	#7
scooter62 Join Date: Nov 2005 Posts: 115	VIP2262 Causing Sony LCD TV To Reboot Reported this issue previously while using HDMI; switched to component and the problem continues to happen. It is the TV rebooting, and the PVR stays on. TV has latest firmware i believe as I downloaded it from the Sony site and applied it some time ago. It will work fine for a while and then all of a sudden the TV will start rebooting; once it starts, it seems to continue until turned off and left overnight. Starting it the next day; will run for a while and then it will start again. 1. Is this likely a problem with the VIP2262 or the Sony TV ? Odd that I did not have this for the 1st week or two, and then it started happening. 2. Is it worth trying switching my two boxes to see if it does it ? i.e. place the PVR downstairs and try the non pvr STB on the Sony TV to see if it still reboots. Thanks. Scooter62 Last edited by Dr.Dave; 2012-08-08 at 11:52 AM. Reason: Moved to existing thread - no need to start a new thread for the same issue.

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2012-06-19, 11:06 AM	#2
nitra Join Date: Jul 2011 Posts: 249	Component shouldn't be considered inferior to HDMI first and foremost. HDMI is a very complex protocol, sometimes random things like this happen.

2012-06-19, 11:08 AM	#3
scooter62 Join Date: Nov 2005 Posts: 115	Nitra: Thanks for the response ! Was kind of thinking this on both accounts ;-) Scooter62

2012-06-19, 11:35 AM	#4
Dr.Dave Moderator Join Date: Aug 2005 Location: Winnipeg Posts: 4,704	When you say the TV reboots, do you mean the TV powers off and on, or are you talking about the PVR rebooting? Are you using the remote when this happens? HDMI devices can control each other through CEC, so be sure any features like Bravia Sync are turned off.

2012-06-19, 12:00 PM	#5
scooter62 Join Date: Nov 2005 Posts: 115	Hey Dr. Dave... The PVR stays on; it is as if someone turns off the tv and then back on, so it is the tv that is cycling. No, not using the remote at the time it does it. Thanks.

2012-06-19, 12:12 PM	#6
rainey Join Date: Mar 2011 Location: Montreal Posts: 295	Funny, this happens to my Sony Bravia KDL series TV. I have had it for a year and it usually happens every 2 months. I do not have Fibe; I have videotron. I believe it is the TV cycling on and off. I spoke to Sony and they said they have no clue.

2012-08-08, 01:43 PM	#8
Dr.Dave Moderator Join Date: Aug 2005 Location: Winnipeg Posts: 4,704	If you've disconnected the HDMI from the VIP2262, I can't see any way that that it could cause your TV to reboot over component cables. HDMI is a 2-way digital protocol which has commands to control other devices. Component is just an analog video signal and there's no way for the VIP2262 to control the TV. It sounds like your TV is at fault. You could try switching the PVR and STB, but I can't see it making any difference.

2012-08-08, 02:24 PM	#9
smlunatick Join Date: Oct 2011 Location: Montreal Posts: 112	I had to dump HDMI connection for my PVR. It was rebooting a few time daily! Component is stable, for now.

2012-08-09, 11:20 AM	#10
scooter62 Join Date: Nov 2005 Posts: 115	Dr. Dave, Smlunatick: Thanks for your input ! Will test swapping the STB's next....if it doesn't fix it....it must be the tv and would look into that as I believe it is still under (extended) warranty Thanks. Scooter62

2012-08-14, 11:00 AM	#11
scooter62 Join Date: Nov 2005 Posts: 115	Swapped the PVR and STB; same problem Tv reboots Either something wrong with the TV or the TV does not like those Motorola boxes Confirmed tv is still under (extended) warranty; I guess it is time to call the TV people Wondered about calling Bell about it....but figure they will just tell me it is the tv Scooter62