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Old 2012-06-19, 10:50 AM   #1
scooter62
 
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Default Sony TV Rebooting With VIP 2262 PVR And HDMI

Have had Fibe TV service for about 1.5 months now; really enjoying the service and no real complaints except this problem which I didn't seem to have at the beginning...started slowly...but seems to be happening more frequently now and and can be a real pain.

Have the VIP 2262 PVR connected to my Sony Z series LCD TV via HDMI cable; will be watching TV and the TV will reboot...and this will often go into a loop doing this.

Only thing I have found that sometimes fixes it is to do a reset on the PVR using the selection in the menu.

Have tried putting the PVR and TV on in different order; doesn't seem to make a difference.

Based on my reading on this forum, I understand that this is probably an HDMI incompatability between the PVR and the TV.

I believe the firmware on my tv is up to date; I had updated it several months ago to the one found on the Sony site; checking recently it still seems to be the current one.

Of course have never seen this issue on my PS3 which is also connected via HDMI. Gonna try swapping the cables to see if it makes any difference; maybe the HDMI cable has gone bad ? I doubt it !

Is my only solution to go to Compenent cables ? Will this make the picture I am seeing inferior ? I believe HDMI is digital and Component is analog.

I would not miss the audio coming via HDMI as I don't use it as I have an optical cable going from the PVR to my Denon...no hdmi capability on the Denon

Thanks.
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Old 2012-06-19, 11:06 AM   #2
nitra
 
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Component shouldn't be considered inferior to HDMI first and foremost.
HDMI is a very complex protocol, sometimes random things like this happen.
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Old 2012-06-19, 11:08 AM   #3
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Nitra:

Thanks for the response !
Was kind of thinking this on both accounts ;-)


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Old 2012-06-19, 11:35 AM   #4
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When you say the TV reboots, do you mean the TV powers off and on, or are you talking about the PVR rebooting? Are you using the remote when this happens?

HDMI devices can control each other through CEC, so be sure any features like Bravia Sync are turned off.
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Old 2012-06-19, 12:00 PM   #5
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Hey Dr. Dave...

The PVR stays on; it is as if someone turns off the tv and then back on, so it is the tv that is cycling.
No, not using the remote at the time it does it.


Thanks.
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Old 2012-06-19, 12:12 PM   #6
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Funny, this happens to my Sony Bravia KDL series TV. I have had it for a year and it usually happens every 2 months. I do not have Fibe; I have videotron. I believe it is the TV cycling on and off. I spoke to Sony and they said they have no clue.
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Old 2012-08-08, 11:37 AM   #7
scooter62
 
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Default VIP2262 Causing Sony LCD TV To Reboot

Reported this issue previously while using HDMI; switched to component and the problem continues to happen.

It is the TV rebooting, and the PVR stays on.
TV has latest firmware i believe as I downloaded it from the Sony site
and applied it some time ago.

It will work fine for a while and then all of a sudden the TV will start rebooting; once it starts, it seems to continue until turned off and left overnight. Starting it the next day; will run for a while and then it will start again.


1. Is this likely a problem with the VIP2262 or the Sony TV ?

Odd that I did not have this for the 1st week or two, and then it started happening.

2. Is it worth trying switching my two boxes to see if it does it ?
i.e. place the PVR downstairs and try the non pvr STB on the Sony TV
to see if it still reboots.

Thanks.
Scooter62

Last edited by Dr.Dave; 2012-08-08 at 11:52 AM. Reason: Moved to existing thread - no need to start a new thread for the same issue.
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Old 2012-08-08, 01:43 PM   #8
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If you've disconnected the HDMI from the VIP2262, I can't see any way that that it could cause your TV to reboot over component cables. HDMI is a 2-way digital protocol which has commands to control other devices. Component is just an analog video signal and there's no way for the VIP2262 to control the TV.

It sounds like your TV is at fault. You could try switching the PVR and STB, but I can't see it making any difference.
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Old 2012-08-08, 02:24 PM   #9
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I had to dump HDMI connection for my PVR. It was rebooting a few time daily! Component is stable, for now.
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Old 2012-08-09, 11:20 AM   #10
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Dr. Dave, Smlunatick:

Thanks for your input !
Will test swapping the STB's next....if it doesn't fix it....it must be the tv and would look into that as I believe it is still under (extended) warranty

Thanks.
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Old 2012-08-14, 11:00 AM   #11
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Swapped the PVR and STB; same problem Tv reboots

Either something wrong with the TV or the TV does not like those Motorola boxes

Confirmed tv is still under (extended) warranty; I guess it is time to call the TV people

Wondered about calling Bell about it....but figure they will just tell me it is the tv


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Old 2013-10-18, 04:42 PM   #12
John S
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Default Bell Fibe 2262 HDMI Problem

I just got Bell Fibre TV on Wednesday and am experiencing the following problem.
My Sharp TV will show a blue screen when first turned on and the audio is outputting fine through a Yamaha Surround Sound Receiver. There is an error message across the top of the screen which I have found out is sent by the Motorola VIP2262 stating "Unable to display video service over HDMI. HDCP link integrity check failed.(H1005)
Has anyone else run across this?
If you have, and solved the problem, I would like to hear what fixed it for you.
I have tried 4 different HDMI cables, and a couple of different HDMI inputs on my TV without any success.
I have tried to find information on what HDMI standard the VIP2262 outputs to see if it is compliant with my Sharp LC-46LE700UN. I have been unable to find this information for either the VIP2262 or my TV.
Bell suggested I use component cables which I do have.
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Old 2013-10-18, 05:36 PM   #13
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Here's an FAQ on HDMI issues and a list of things to check in post 2 - often a poor connection/cable:

http://www.digitalhome.ca/forum/showthread.php?t=71112

I hope you're not going "through" the TV for your audio - discussed in the bolding of the following FAQ:

http://www.digitalhome.ca/forum/showthread.php?t=17870

Here's a useful post: http://www.digitalhome.ca/forum/showthread.php?t=57741
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Old 2013-10-18, 09:40 PM   #14
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John S - I have a Sharp TV at my parents place with Fibe, and it also didn't work properly with HDMI. There's something about the Sharp TV's the Motorolla boxes don't like...not sure what or why though.
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